Trudeau Yachts General FAQ
Q: Nothing happens when I try and sail.
A: Did you see the “ready” message from the boat after rezzing it? If not, you might be located in a parcel that has script execution disabled (look for the little document with a slash through it icon up on the SL client’s menu bar). Did you see the “Welcome aboard, Skipper <your name>” prompt after boarding? If not, you probably ended up sitting in a crew position rather than the skipper’s. Check the Skipper and Crew Sit Locations graphic in your “Sailing your…” notecard. Try “sitting” directly on the boat’s tiller or steering wheel.
Q: I’m getting this error: Could not find animation ‘00000000-0000-0000-0000-000000000000’
A: This is resolved by clearing your viewer’s cache and restarting.
Q: My avatar runs, rather than walks, after sailing your boats.
A: Check your viewer’s Preferences – Move & View – Movement page. If Tap-tap-hold to run is checked, uncheck that.
Q: How much do the Trudeau yachts cost?
A: There’s a wide variety of price points, from $1500L to $4500L. The cost is based primarily on size (like in RL ;) and also complexity.
Q: Can I get custom sails or hull colors? Or will you apply my graphic to a sail, flag or hull?
A: Creating custom graphics is time and labor intensive. Due to time constraints, we’re afraid customization work is not available. However we do publish texture templates in PSD format for most boat parts for you DIYers. Please check the individual boat pages for download links.
Q: You do boat naming? Do I just IM someone the name?
A: Please check out this page for naming details.
Q: I want to get a Trudeau yacht as a gift. Are they transferable?
A: No, they are not transferable – they are copy permissioned instead, as every SL vehicle needs to be. If you want to purchase for someone else, please use the “Buy as a Gift” option on our vendors. Or alternately, most of our yachts are available on the SL Marketplace and you can specify the recipient when purchasing from there.
Q: Do you charge for upgrades?
A: Never! The boats have a built-in update checking and from time to time we release updated versions of existing boats. The update will deliver your new boat automatically. Sometimes our update server is asleep at the switch and you will not get the update (shakes fist at update server!) In that case, contact Jacqueline Trudeau inworld and we’ll drop the latest one on you.
Q: Can you build a custom boat to my specifications?
A: We’re afraid not. Each of our yachts takes weeks to months to realize. If you were to pay us real life rates for the time to build that new boat in SL, you’d be well on your way to having that same boat in real life ;)
Q: My boat sinks when I first rezz it. It didn’t used to.
A: This can happen when you save your boat back into inventory while it is in a physical (sailing) state. Find your boat at the bottom of the ocean… Right click and edit it. Uncheck Physical in the object tab. To prevent this from happening, make sure your boat is moored before you edit and save copies of it back into inventory.
Q: The HUD no longer appears on my screen. It used to, what happened?
A: It seems that if you “attach” the HUD rather than “wear” it, the HUD orients itself in reverse on your screen. It’s still there and responds with “Ready”, you just can’t see it as the back of the HUD is transparent. Once this happens, the HUD object remembers this orientation so even if you “wear” it in the future it will continue to display backwards. Annoying!
The best fix is pull a fresh copy of the HUD out of the original package the yacht came in. Rez it inworld and locate the “Trudeau HUD” object in it’s contents and drag it into your inventory. They will have the same names, so to avoid confusion it’s best to delete or rename the messed up HUD.
We recommend keeping the package your Trudeau yacht came in just in case you need to go back to the original parts for some reason. If you no longer have it, contact Jacqueline Trudeau inworld.
Q: I get stuck trying to get in and out of the boat.
A: That’s a question? ;) Admittedly, the belowdecks accommodations are a tad cozy (but what sailboat, in any life, isn’t?). SL makes it even more difficult. You may find it easiest to enter the boat by sitting on the belowdecks cushions and exit by sitting on something outside the boat, such as the cockpit cushion or deck.
Q: Data on the HUD doesn’t seem to be updating
A: Are you located in a parcel that has script execution disabled (look for the little document with a slash through it icon up on the SL client’s menu bar)? Or you may just be experiencing SL lag in action.
Q: The boats are supposed to be modify permissioned but they say “No modify” in my inventory. Why is that?
A: The “No modify” comes from the boat object’s embedded scripts which are no modify. However the prims that make up the boat are completely modable – retexurable, colorable, etc. (are those words??? lol!)